Goal 1: Improve the quality and timely completion and quality of audits and investigations

Office and all Divisions

Objective 1: Complete audit and investigation manuals

Objective 2: Assure good audit planning. During the engagement team meetings communicate management’s expectations regarding time budgets, the audit plan and professional skepticism

Objective 3: Improve writing, editing and presentation skills; improve audits by utilizing existing audit software and the secretary for report preparation.

Objective 4: Develop and deliver a staff development program that addresses technical, professional and management learning needs of all positions, entry, auditor, investigator, supervisor, and manager

Objective 5: Improve frequency and quality of monitoring and supervision of audits and investigations, assess towards the annual workplan on a quarterly basis

Financial/Compliance Audit Division

Objective 6: Institute policies to eliminate back-log. Current audits are first priority

Objective 7: Institute policy to drop audits of non-cooperative or unprepared auditees; refer to investigation division

Objective 8: Establish realistic annual workplan based upon a baseline of the average time required for an average auditor to do an audit (8 weeks to conduct audit; 2 weeks for oversight; 10 total)

Performance Auditing Division

Objective 9: Establish realistic annual workplan based upon a baseline of the ability of two teams of auditors each completing 1 large study (6 months or more), 2 medium (3 to 6 months), 4 small (embassy audits)

Investigation Division

Objective 10: Establish realistic annual workplan based upon a baseline of the ability of the investigation teams to handle all tips and referrals, with three expected to turn into major investigations each, sequenced in a pipeline of beginning, underway and in-completion with sufficient resources set aside for two unexpected investigations and a finite number of responses to incomplete/uncooperative audits.

Goal 2: Improve staff capability and competency

Objective 11: Ensure new applicants meet required qualifications

Objective 12: Ensure new applicants understand organizational values

Objective 13: Develop an orientation program

Objective 14: Provide incentives for retention

Objective 15: Improve tools for work

Objective 16: Assure each person knows their roles and job descriptions, provide leadership models interaction with colleagues, provide constructive feedback assessment.

Goal 3: Improve office infrastructure, space and equipments

Objective 17: To continue to improve office physical condition inside and outside

Objective 18: Improve physical coordination between auditors and investigators; Improve communication network for better information sharing in the office and security of data

Objective 19: Acquire additional working vehicles to enable auditors and investigators to better conduct fieldwork

Goal 4: Increase levels of impact

Set expectations for levels of office impact

Financial audits resulting in recovered funds; improved internal controls and compliance

Performance audit recommendations implemented and saved funds; and increased government effectiveness and efficiency

Investigations resulting in fraud deterrence, prevention and awareness. Long-term decline fraudulent activities